SWAN HILL BED AND BREAKFAST AND LAKEFRONT CABIN POLICIES
It is our desire to make everyone's stay at Swan Hill Bed and Breakfast and Lakefront Cabin relaxing, comfortable and memorable. Our policies are in place to help with this goal and to assure your entire experience, from reservation to check out, is seamless.
Please be sure of your plans before booking! As a small inn dealing almost exclusively with advance reservations, date changes and cancellations affect us significantly.
A non-refundable deposit equaling half of your stay will be charged at booking. Your deposit is your commitment to us that you are reserving this room and our commitment to you that your room will be waiting for you upon your arrival. Cancellations must be made prior to 14 days of arrival in order to avoid the full room fee. Whole House Rentals require 60 days notice prior to arrival to avoid the full charge. If you have any concerns about possibly having to cancel, we recommend purchasing inexpensive trip cancellation insurance.
Occupancy is limited to two people per room, except for the Swan River Suite and the Lakefront Cabin. Occupancy is governed by fire regulations, licensing, insurance, and available space. We want all our guests to be both safe and comfortable.
Check-in: 4:00 PM - 6:00 PM. Please contact us if you can not make our check-in window! Late arrivals can be accommodated with notification. Early check-in without prior approval will be assessed a $50 Early Check-In Fee.
Check-out: 11:00 AM.
Charges will apply for late check-outs.
For the comfort and safety of all our guests there is no smoking permitted anywhere on the Swan Hill B&B property. Guest will be liable for the cost to clean any smoke residue, and for any time that the unit will have to be closed for cleaning.
NO pets are permitted. Service Animals are the exception to this rule. Cleaning fee of $50 per night of stay. Refundable $200 damage deposit required at time of booking. If there is damage greater than $200, the guest agrees to pay, upon receipt, for the full amount of the actual damages incurred plus any lost income. Guests may be asked to leave if at any time the service animal is out of control or causing a disturbance. If requested to leave the entire amount of the stay will be non-refundable.
We will be happy to help make arrangements for boarding your pets in one of the nearby pet resorts or kennels.
Guest must be 18+ at the Bed and Breakfast.
The Bed and Breakfast does not allow children except during a whole house rental.
Children are permitted in the Lakefront Cabin with their parents or guardians.
$25 Charge for replacement of lost keys.
Please contact us with any questions regarding our policies and your stay!
Lisa and Mike O'Rourke, Innkeepers
Swan Hill Bed and Breakfast
39407 Kings Point Road
Polson, MT 59860